Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details.

 

Shipping Destinations & Delivery Times

We currently ship across the Kingdom of Saudi Arabia. Estimated delivery time is 7–15 business days from the date of dispatch. Delivery times are estimates and may vary due to customs clearance, courier schedules, or other factors beyond our control.

 

Shipping Rates

Shipping charges for your order are calculated and displayed at checkout before you complete your purchase.

 

Order Tracking

When your order ships, you will receive a tracking number by email so you can follow your package until it arrives.

 

Lost, Delayed or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date and we will work with you to resolve the issue.

 

Contact Us

If you have any questions about shipping or your order, please contact us at info@vaitec.site.